Please Note: A Few Things To Know When Coming For Your Massage:

New: As per NYS and CDC guidelines, ALL clients entering into our suite *must* be wearing masks. Your temperature will be taken and recorded, additionally, you will be asked several recommended screening questions. Should you be running a temperature of 100-degrees or higher, we are unable to see you.

We are a multi-practitioner facility with several therapists and two treatment rooms. Each therapist works differently and has their own special style and gifts that they bring to the session. Please communicate any concerns or questions you may have to your therapist. If they are unable to answer your questions or rectify a situation they have colleagues who may be able to assist.

 

Our office has the ability to accommodate up to 2 clients at a time, however, we do not have a specified "Couple's Massage" room. Each practitioner has their own treatment room and clients are seen individually. This is done not only to be in compliance with HIPAA laws, but, two of our therapists previously worked at a national chain-type of  massage business that does do "couple's massage." It was their experience that one person in the couple's massage would be a "talker," while the other was looking for quiet relaxation. Inevitably,  one would have a lovely, relaxing experience while chatting away with their therapist, while the other would have a miserable massage and leave aggravated and tense. So, when setting up our facility we made the decision to not offer "couple's massage" within the same room/space.

 

Due to current pandemic restrictions, if you arrive with a guest or companion they cannot wait in our facility. They would have to stay in your vehicle, or there are several fast food types of restaurants or even Wegman's cafe close by. At this point we are unable to accommodate clients who have childcare issues. Previously we welcomed well-behaved children, we currently cannot. If the client is a minor or adult in need of assistance/aid, please speak with us prior to your session and we will make accommodations.

 

Our therapists are here for your appointment and ready to work. Ideally, NEW clients should arrive 20-30 minutes prior to their initial session to fill out our Medical History Form (required under NYS law). Established patrons should arrive 5-10 minutes prior to their session. If your appointment time is 1:00, that  means we would like to have you on the treatment table at 1:00. If your appointment is at 1:00 and you arrive at 1:10 or 1:15, the therapist will have to "shave" time off your session so as not to inconvenience the clients scheduled after you.  You are still responsible for your full session fee.

 

We ask that all patrons PLEASE SILENCE THEIR CELL PHONES upon entering the suite.

We accept Cash, Credit/Debt Cards, FSA (Flexible Spending Account)  & HSA (Health Savings Acct) cards.

 

For clients who have the BC/BS plan that covers massage, (Buffalo Firefighters, Teachers, NFTA & Erie County Employees, Buffalo Police), we

can see you as a "out-of-network provider." You pay the fee for the massage appointment, we give you a receipt, you

submit it for reimbursement and BC/BS pays you back!

 

Gift Certificates are available in any amount, for any occasion!

Gift Certificate purchases are non-refundable.

*** Gift Certificates that are donated to charitable organizations do have

hard expiration dates stated on them that will be enforced as per NYS law. Thank you.

Please note there is a $35 late-cancel/no-show fee and future appointments cannot be booked until that fee is paid.

For those whom may be wondering: Unlike a physical therapist, chiropractic office or medical office, we are only able to see ONE client per hour.

We cannot see 6-10 clients an hour like other practitioners. So if we set aside one hour for you only, and you don't keep your appointment,

there is a therapist who is at work, ready to see a client, but now not getting paid.

We kindly request a 24-hour notice should you need to cancel or reschedule your appointment. Thank you.

 

MASSAGE  MENU:

 

                                        Modality:                                                             Price:

                (A general massage session can include any of the following {specified ahead of time}:

                                  Swedish Massage, Craniosacral Massage, Myofascial Release,

                                  Lymphatic Drainage {for those recovering from surgical procedures},

                                  Reflexology, Reiki, Pregnancy Massage, Specific Injury Massage, etc...)

     

                                  30-min Massage: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $50.00

​                                   60-min Massage:  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $75.00

                                 90-min Massage:   . . . . . . . . . . . . . . . . . . . . . . . . . .  . . .   $105.00

                                   2-Hr Massage:     . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $145.00

                       30-min Deep Tissue Massage:  . . . . . . . . . . . . . . . . . . . . . . . . .   $55.00

                       60-min Deep Tissue Massage:  . . . . . . . . . . . . . . . . . . . . . . . . .   $85.00

                        90-min Deep Tissue Massage: . . . . . . . . . . . . . . . . . . . . . . . . .  $115.00

                            2-Hr Deep Tissue Massage:  . . . . . . . . . . . . . . . . . . . . . . . .   $165.00

                        * 60-min Hot Stone Massage: . . . . . . . . . . . . . . . . . . . . . . . . . .   $80.00

                        * 90-min Hot Stone Massage: . . . . . . . . . . . . . . . . . . . . . . . . .   $125.00

                     

NEED  a  NAP?

(add a 15-min or 30-min snooze at the end of your session)

15 minute post-session snooze:  $10 up-charge onto your session fee

30 minute post-session snooze:  $20 up-charge onto your session fee

Please Note: This post-treatment snooze must be (generally) scheduled in-advance.

If you request a post-treatment nap when scheduling your appointment and then are

unable to stay, you will still be responsible for the fee as we had to schedule

the next client to accommodate your snooze.

No exceptions. Thank you.

                              * Paraffin Hand Dip: (excellent for soothing aching, arthritic finger joints)  . . . .  $20.00

                                 * Ear Candling: (removes wax painlessly without water flushing or chemicals)  . .    $50.00

                                                         (Ear Candling should be completed in the Spring & Fall for optimum results)

                        

              * CUPPING with NICOLE:

Cupping can be added to any service for an additional $15.00 up-charge.

               

All Services with an asterick indicate that the service has to be requested in-advance

for staff to complete pre-session preparations. Thank you.

                                                                            ~ Massage with a Message ~

                                 Schedule a standard 30-min, 60-min or 90-min massage session with COLLEEN and add on a

                               customized psychic mediumship message *during* your massage for the following up-charge:

                                               30-min massage = + $40 (in addition to standard massage appointment fee, {$90- total})

                                               60-min massage = + $75 (in addition to standard massage appointment fee, {$150- total})

                                               90-min massage = + $120 (in addition to standard massage appointment fee, {$225- total})

                                             

Colleen is a certified Psychic Medium and also offers classes on psychic mediumship

development and paranormal phenomena throughout the year.

For information on Mediumship Development Classes: please see that page.

 

I am happy to facilitate a reading party for you at my office; there is ample space and parking.

The host must be here for the duration of the *entire event* and collect the donation fees from each guest

($60- for 30-min reading, $110- for a 1-hour reading {cash only}).

I am able to read up to 10 people per party, (10 thirty minute slots total), including the host.

The host will receive their reading (30-minutes) for free with 5 paid guests.

Please contact me directly for details.

(Note: Should you leave a message and your voicemail box is full, I will not attempt multiple calls.)

 ~ Service prices above (for any service) DOES NOT include gratuity. ~

​​​

       Questions are encouraged and welcome - so please call our office!

 

If we're unable to answer the phone please be sure to

leave your NAME and PHONE NUMBER

(slowly and clearly, or 2 times!!) so we may call you back.

If we're can't understand your message, or your voicemail box is full, we are thus unable to call you back!

 

Thank you. (716) 725-0264

~ On-Going Massage Specials ~

​Book a 1-hour, 90-minute or 2-hour session *monthly*

and receive a courtesy $10.00 discount off your session.

For Lymphatic Drainage/Post Surgical Clients:

*** DO  NOT  WAIT until AFTER  YOUR  PROCEDURE  TO  CONTACT  US!!! ***

Post-surgical lymphatic drainage generally needs 2-3 sessions per week following your surgery

and while you are in recovery. Our appointment calendar generally fills 2-3 weeks in-advance.

If you don't contact us *prior* to your procedure to schedule your sessions, there's a chance we

will not be able to immediately accommodate you.

Purchase a 6-package special and receive $25.00 off.

Normally, $450-/six 1-hr sessions, instead it's $425-

(Please note: Should you purchase a package, schedule an appointment and then either

No-Show or Late-Cancel {less than 24-hr notice}, you forfeit that paid session.)

Please mention these specials when calling to book your appointment!!!  (716) 725-0264

Prices subject to change without notice. If you present a GC that was purchased prior to a rate increase, you will be asked to pay the difference in session rate.

MODALITY  DESCRIPTIONS:

General Massage Session:

A general massage session, either 30-minute, 60-minute or 90-minute (or 2-hour available upon special request) may include any of the following modalities as per the client's request:

Swedish Massage:

The most common type of massage in America. Long, full strokes of varying degrees of pressure, may involve some range-of-motion work to loosen joints. Clients can request a full body massage or only for certain problematic areas to be worked. It is not uncommon for our therapists to spend an entire session working on a client's back, or neck, etc. Again, we tailor the session to fit your needs.

Specific Injury / Medical / Sports / Myofascial Release Massage:

Any of these modalities can be incorporated into your massage session for you to achieve maximum benefit.

Craniosacral Therapy:

This particular modality assists in releasing spinal adhesions and promoting the flow of cerebrospinal fluid through the spinal column and cranium (head). Great for persons who have experienced concussion injuries and migraine/headache sufferers. This modality uses very, very little pressure.

Lymphatic Drainage Massage: Please contact our office, if possible, BEFORE your procedure as we generally have a 2-3 week waiting period for new appointments.

New Updates:

If you have traveled outside on NYS for your procedure, you must quarantine for a minimum of 14 days. We may require proof of travel date back to NY via plane ticket, etc.

*** As per NY State Health Codes, a licensed massage therapist is unable to perform drainage of any drain tubes or removal of drain tubes or sutures. Any body fluid (blood, urine, plasma, lymph, etc...), is defined as "medical waste," and as such it must be disposed of properly per medical and sanitation codes and guidelines at a properly licensed and certified medical facility. ***

 

We can perform lymphatic drainage massage on areas where the incisions/puncture wounds have sealed. Our office consistently offers medical lymphatic drainage massage to individuals who have had either medically necessary surgery or elective body augmentation enhancement (i.e. - cosmetic surgery). We cannot perform massage directly on areas/incisions that are not healed, sealed or scabbed over; however, we can gently work the tissue around the surgical incision site to assist the body in removing excess fluid build-up in the tissues under the skin.

 

Our first goal is to help our client's swollen and/or bruised tissues to return to a more normal state. Our second goal is to work the incision site, once it has sealed, to reduce the amount of adhesions, leaving a much less visible and palpable scar.

*** For persons who have had cosmetic surgery, (breast reduction/enhancement, lipo, tummy-tuck, BBL, etc), post-surgical lymphatic drainage massage is highly recommended to speed the healing process, prevent adhesions, minimize scarring and prevent keloids from occurring, (keloids: irregular, raised or lumpy tissue around the incision/scar. It can be minimal, or it can be extremely prominent and may have to be surgically corrected after several months).

Reflexology:

Reflexology follows the Eastern medical hypothesis that the sole of the foot (or palm of the hand) is a reflection of the body's general function. The sole is "mapped out" and certain areas correlate with certain organs or areas of the body. The practitioner works the feet to help stimulate health and healing in the body.

Pregnancy Massage:

All of our therapists are trained in pregnancy massage, however, we do subscribe to the idea that massage is contraindicated for the first trimester (~ less than 12 weeks of pregnancy). Please inform us that you are pregnant when you call so that we can obtain more information.

Reiki:

Reiki is a Eastern (Japanese) energy modality that does not utilize massaging strokes or pressures. Reiki is extremely light-handed, sometimes not involving physical touch at all and the practitioner will instead tap into the body's energy (aura). Reiki is done with the client fully clothed. The fundamental belief with Reiki is that it assists in balancing the body's energy (Ki or Chi) and will help disperse areas of too much energy or promote energy in areas that may be weak or lacking. Reiki works with the body's chakras in restoring harmony and balanced energy. Please note that Reiki is extremely helpful for those who may be experiencing an illness or medical condition that does not allow for comfortable touch (i.e. - certain cancers, elderly, acute migraine sufferers, etc).

*** Hot Stone/LaStone Massage:

Hot stone massage is exactly that - massage that uses heated basalt (volcanic and smoothly polished) stones to massage and manipulate the muscles. Think of hot stone massage as having your tense muscles melted into a state of relaxation. Therapists are trained to avoid moving too deeply over joints or bony areas. Approximately 35-50 stones are used per treatment.

LaStone Therapy is the originator of all stone-using massage techniques on the market. The founder and creator of LaStone Massage, Mary Nelson, said the modality came to her in a series of dreams over several months. As with hot stone massage heated, polished basalt stones are used, however what makes LaStone Therapy unique is that polished, cooled stones are also incorporated in the treatment. Our set happens to be beautiful jade stones from Japan. The cool stones allow the therapist to truly work very deep without causing any discomfort to the client. They also allow inflammation to be from an injured area with the coolness. And when used in conjunction with the heated stones there's a whole "fire n' ice" element that takes place that is extremely unique.

Approximately 60-80 stones are used per treatment.

 

With both hot stone and LaStone massage, the stones are thoroughly washed and disinfected after use, and when they are prepared for a treatment, tea tree oil, a natural antiseptic, is used in the water bath.

 

*** Ear Candling:

Ear candling is an ancient, proven technique that passively draws excessive wax out of the ear canal via capillary action. I muslin-wrapped "cone" in placed into the ear and through gentle heating, wax is slowly melted and pulled out onto the cloth cone. Many of our clients report the treatment to be extremely relaxing, and report feeling their heads "decompress" and state that they notice an increase in hearing ability.

 

Please Note: As we do live in WNY and our climate is subject to very cold temperatures, ear candling really should not be performed from November through April. We all need a small build-up of wax to protect our ears during the cold weather season.

 

*** Paraffin Dip:

Paraffin is a type of wax that's used by many different practitioners. At Great Lakes Therapeutic Massage we offer paraffin hand dips to our clients either before or after their massage session. Not only will the warm wax help to soften rough hands, paraffin dips are excellent for anyone dealing with the aches of arthritis.

NOTE:

*** For: Hot Stone Massage, LaStone Massage, Ear Candling and Paraffin Dips there is prep-work involved on our end. Equipment needs to be set up and if necessary, stones heated and wax melted, therefor these services have to be requested in-advance. Thank you.

NO-FAULT MASSAGE & WORKER'S COMPENSATION MASSAGE: 

Our practice ceased accepting Worker's Compensation Clients in January 2017.

 

Our practice is no longer accepting No-Fault (MVA) clients. 

We apologize for any inconvenience this may cause.

 

 

© 2023 by Serenity Spa. Proudly created with Wix.com

  • Black Facebook Icon
  • Black Twitter Icon
  • Black Instagram Icon