Great Lakes
Therapeutic Massage
& Bodywork Practitioners
Call / Text: (716) 725-0264
4085 Seneca Street, Suite 2
West Seneca, NY 14224
This expansion allows us to bring in more practitioners, as well as
Yoga/Restorative Stretch Classes, Fun Classes & Guest Speakers!
We're very excited to share this experience with our clients to serve you better.
IMPORTANT OFFICE POLICY INFORMATION:
Cancellation/No-Show/No-Call Policy: 1, 2, 3 & 4:
1. $35 or $65 LATE-CANCEL, (the day before, by 5:00 p.m.), Fee Enforced. No Exceptions.
30-min, 1-hr, 90-min appointments will be assessed a $35 late-cancel fee.
2-hr, Hot Stone & Cupping appointments will be assessed a $65 late-cancel fee.
2. SAME-DAY / NO-SHOW / NO-CALL appointments will be assessed the FULL APPOINTMENT FEE. No Exceptions.
Should you call to cancel the night before your session and our office is closed, we will not receive the
message until we open in the morning, therefor the appointment will be assessed the full fee.
3. All Psychic-Mediumship Readings with Colleen canceled the day before or the day of your
scheduled reading will be assessed the FULL SESSION FEE. No Exceptions.
Mediumship is *not* an off/on switch.
When someone contacts me to schedule a reading I will immediately begin preparing and quite often your
contacts on the other side will start communicating with me as soon as you scheduled your session.
If you scheduled a reading session, you have already intentionally opened
the energy for Spirit dialogue or communication through me. I take time to prepare for these sessions
and it's not respectful to me or the Spirits who wish to communicate with you if you late-cancel or no-show.
4. All Classes Must be Paid In-Advance & In-Full.
Due to class size limitations, all classes must be paid in advance in order to register.
No Refunds will be offered for reserved class spots.
NOTE:
Texted appointment reminders 48-hrs prior to your appointment are a COURTESY.
If you schedule an appointment it is up to you, as an adult or the guardian/care-taker of the person
who is being seen, to keep the appointment.
ALL Late-Cancel / No-Show / No-Call fees are automatically charged by our booking system.
There is no way for us to "over-ride" the system; please don't ask.
If you schedule, it is up to you to notify us within 24-hrs that you cannot keep the appointment
or you will be assessed a fee and our system will not allow us to reschedule you.
Reading, understanding & adhering to our office policies and procedures, as well as
COVID-19 restrictions and mandates is the client's responsibility.
Thank you for your compliance.
